Rent a Rack

Renting a rack is based on a 6 day cycle

Booking
• We recommend the 2 week option as this is more cost effective
• Select your rental option (One Week Rental) or (Two Week Rental)
• Select your preferred rack rental start date (Tuesdays not available) and add to cart
• Optional Service. Tick Drop Off Service Box ($40 fee applies) Payable at end of rental period.
• Check details are correct and proceed to payment
• Once paid an automatic link will be sent with a spreadsheet and the document ‘How to fill out the Rack Rental Spreadsheet’
• Open and Read the ‘How to fill out the Rack Rental Spreadsheet’ at the top left of the excel document before you start

Documentation
• Items for rack rental: Must be in excellent condition; clean or dry cleaned with no stains, tears or tissues left in pockets. Unsuitable clothing will not be accepted or removed
• Items must be appropriate for current season ( no winter in summer and visa versa)
• Fill out the spreadsheet under the following headings – BRIEF DESCRIPTION, BRAND, COLOUR, SIZE and PRICE Total 40 items (35 hangers and 5 as a combo of shoes, bags etc.)
• Fill out all squares in the spreadsheet, if unknown put n/a
• If renting for 2 weeks include 10-15 spares for refills. Labels will be filed and you will be notified when refills are required based on your sales.
• Prices are set by the renter and not open for negotiation
• Once items are documented send back the spreadsheet via return email at least 24 hours BEFORE the commencement of the rental

Commencement
• At the commencement of rental we suggest using a wheeled suitcase to transport your items
• At ReFAB we have a steamer available that you can use if required
• ReFAB provides hangers and printed labels which are to be attached to existing clothing labels if possible. (Tagging machines supplied)
• Allow time (30-40 minutes) to attach your labels with item information
• ReFAB request that you take the opportunity for a photo and social media post to share with your friends

Collection
• Return with your wheeled suitcase
• Collection times to be arranged with staff prior to collection.
• Allow at least 30 minutes for collection of items and removal of security tags if used
• Hangers are strictly to be left on the racks when finishing your rack rental
• When packing away your clothes please do so carefully by checking each item to make sure they belong to you
• Any unwanted items you do not wish to take with you can be donated to the charity rack
• Check other racks as your clothes may be distributed on different size racks
• Provide banking details for payment transfer of sale items at the conclusion of your rental